Privacy Policy

Last updated: January 6, 2026

At VJH Learning & Consulting Ltd., (“we,” “our,” or “us”) is committed to protecting your privacy and respecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, purchase services or courses, communicate with us, or otherwise interact with our business.

We operate in Halifax, Nova Scotia, Canada, and we comply with applicable Canadian privacy legislation.


1. Information We Collect

We may collect the following types of personal information when you interact with us:

Information you provide directly

This may include:

  • Name

  • Email address

  • Phone number (if provided)

  • Organization or role (if provided)

  • Billing and payment details (processed securely by third-party payment providers)

  • Any information you send via email, forms, or surveys

Information collected automatically

When you visit our website, basic technical information may be collected such as:

  • IP address

  • Browser type

  • Pages visited

  • General website usage data

This helps us improve our services and website experience.


2. How We Use Your Information

We use personal information for purposes such as:

  • Providing consulting, training, coaching, or related services

  • Processing payments and managing accounts

  • Communicating with you about services, courses, or inquiries

  • Sending updates or newsletters (only if you consent or subscribe)

  • Managing registrations for events or trainings

  • Improving our website and offerings

  • Meeting legal and regulatory obligations

We do not sell or trade personal information.


3. Legal Basis for Collecting Information (Canada)

We collect and use personal information based on:

  • Your consent

  • Contractual necessity when delivering services

  • Legitimate business purposes

  • Legal or regulatory obligations, where applicable

You may withdraw consent at any time, subject to legal or contractual limits.


4. How We Protect Your Information

We take reasonable steps to safeguard personal information, including:

  • Secure storage systems

  • Limited access to information

  • Use of reputable third-party tools with privacy protections

  • Confidential handling of all professional communications

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.


5. Third-Party Services

We may use third-party service providers (such as Podia, Stripe, PayPal, email marketing tools, or video platforms) to process data. These providers may store data outside Canada.

We only work with providers that maintain appropriate security standards.

Your payment information is processed securely by payment partners, we do not store full credit card numbers.


6. Cookies & Website Tracking

Our website and tools may use cookies or similar technologies to improve functionality and user experience. You may adjust your browser settings to decline cookies; however, some features may not work properly.


7. Email Communications

If you subscribe to our mailing list or request updates, you may receive email communications from us. You may unsubscribe at any time using the link provided in those emails or by contacting us.

We do not send spam or sell email lists.


8. Confidentiality & Professional Boundaries

While we handle all communication with care and discretion, VJH Learning & Consulting Ltd. does not provide counselling or therapy services. Do not include highly sensitive personal or clinical information in web forms or email communication.

If you require therapeutic support, please contact a registered mental health professional.


9. How Long We Keep Your Information

We retain personal information only as long as necessary for:

  • The purpose it was collected

  • Legal, regulatory, or contractual requirements

  • Record-keeping obligations

Information is securely disposed of when no longer required.


10. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Withdraw consent (where applicable)

  • Ask questions about how your data is used

Contact details are below.


11. Children’s Privacy

Our services and website are not directed toward children under 16. We do not knowingly collect personal information from minors.


12. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date will be revised accordingly. Continued use of our website or services means you accept any updates.


13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

VJH Learning & Consulting Ltd.
Halifax, Nova Scotia, Canada
Email: vheard@vjhlearning.ca

We will respond as promptly and respectfully as possible.